Product Designer

Boston, Massachusetts, United States · Design expand job description ↓


We're looking for a well-rounded designer to join our team in Boston who is interested in growing their design and consulting skill-set over time. As a designer at thoughtbot, you collaborate with developers and clients to turn ideas into great products that people love to use, and help grow successful businesses.

About thoughtbot

thoughtbot works with companies in every step of the process to help identify and solve problems. We lead and participate in product design sprints, build high-quality apps, and then deploy them. We use emerging and effective technologies and methods on both internal and client projects. We believe there is always a better way to do our work, and we want to find it and share it with as many people as possible.

Additionally, we maintain an inclusive work environment where everyone can thrive professionally, as well as have full lives outside of work. thoughtbot does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits. We welcome you to apply and let us know if you need any reasonable accommodations during the interview process.

Want to dig deeper? Read more about our Purpose and Values, how we work in our Playbook, or check out this video to hear from our team.


You value design and employ a broad set of design tools using the best for the project

  • You communicate user flows, interaction, and motion and know which tool to use depending on the scope and phase of the project. You seek out new tools, try them out, and assesses whether the broader team should use them.
  • You demonstrate and articulate an understanding of layout, typography and visual hierarchy in web and mobile interfaces.
  • You see code as a design tool. You understand that your design need to be carried through to the platform that they are designed for. For web applications, this means implementing your designs with HTML & CSS, maintaining a clean markup and style, and working with our Developers in Git. You can examine how these same implementation principles apply to mobile, service design and experience design.

You pride yourself on being a good teammate.

  • You foster a highly-collaborative and inclusive design process and workplace.
  • You live out and uphold our thoughtbot purpose and Design Team values, actively shaping these values to make sure they continue to align with the entire team.

You think strategically.

  • You research to gain understanding, conduct user interviews and usability tests, and document ethnographic research or other methods, so you can synthesize well and craft actionable steps from it.
  • You take responsibility for the user experience for you products.
  • You think iteratively and wholistically about how to release design in small pieces and regularly look for opportunities to validate the team’s ideas.

You are a leader.

  • You take initiative to lead rather than waiting for somebody else to.
  • You describe yourself as self-starter and take part in our office goals, lead a group of people through iterative design exercises, and in design community by writing, participating in online forums and networks, and attending meetups and conferences.

You have experience with consulting.

  • You communicate well and show your work often.
  • You articulate design decisions well and can give constructive and impactful feedback to others. You know to support clients through learning more about design, validating products, and through difficult situations or tough conversations.
  • You communicate complex ideas clearly and succinctly, helping educate the client.


Our goal is to provide ourselves with the best possible benefits, tools, and work environment while staying sustainable.

  • Investment Time: We consult for clients four days/week. On Fridays, we work to make ourselves, the company, and our community better by learning new tools and techniques, working on open source, blogging, volunteering our time, and helping grow our team, and more.
  • Always Learning: We pay 100% of expenses when you speak at conferences and 50% of the cost for attendees. We also pay 50% of all expenses for job-related training.
  • Stay Fresh: We work a sustainable pace of 40 hours/week. We have five weeks (24 days in the UK) of vacation time per year, in addition to company holidays and sick days. For new parents, we also have at least 6 weeks paid leave in all locations, as well as the ability to take at least 6 months off.
  • Healthcare + Financial: In the U.S. we provide competitive medical, dental, vision, and life insurance, and a comprehensive 401k plan with matching. In the UK, we provide supplemental private insurance and a group personal pension scheme.

Want to explore benefits further? We've shared the full details of all our benefits.

All persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification upon hire.

Does this sound like what you're looking for? Apply below.

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